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Please be informed that, effective 10/10/2024, only the shipping option is available for product redemption. The pick-up option has been permanently removed.

Upon receiving your product redemption request, we will process it within 24 hours. You will then receive an email with instructions on how to complete the shipping fee payment. Please follow the steps below to ensure successful payment:

  1. Log in to your ORS Partnership Account
  2. Navigate to the "Order History" section
  3. Select your order number (#12XXX) and complete the payment

Important: Redemptions submitted by 31/12/2024, qualify for a FREE gift. Please ensure all product redemptions are completed by 31/03/2025, as any unclaimed products will be forfeited.

Shipping Address
Please ensure that the contact number provided corresponds with your shipping address region (e.g., a Malaysian address should include a Malaysian contact number) for seamless delivery.
Type of Products