LAST UPDATED: JUNE 01, 2023 

ALOCAL BRAND SDN. BHD. and its affiliates (“PEAK LIVING”, “Company”), may take your personal information when you communicate with us either by log in to our platform or contact to our customer service and the information that we collected from you may be used and will be kept confidential. In order to protect your private information, we have established this Privacy Policy (the “Policy”) in accordance with best practices in the industry and applicable laws and regulations. This Policy describes how we handle your personal information for our services on our platform and its related sites, services and tools (the “Website”).

By accepting the Policy and Terms & Conditions in registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Policy.

Collection of Personal Information

You can browse our sites without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us.

We may collect and store the following personal information:

• Name, identity card number, email address, physical contact information, the date of birth and gender information, and (depending on the service used) sometimes financial information, such as credit card or bank account numbers;
• Postage, billing, mailing and other information you provide to purchase or dispatch an item;
• Other information from your interaction with our Website, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the Website, ad data, IP address and standard web log information;

All personal data shall be provided by you voluntarily unless where it is indicated as mandatory. Where the personal data is mandatory to be provided, failure to provide such information may result in the Company not being able to process your request

We collect Personal Data from you when

1. You register an account on the Website;
2. You sign up to receive our newsletter(s) or update(s);
3. You make a transaction regarding the products available on our Website;
4. You activate or use any payment-related functions available on our Website or provided by our third party service providers;
5. You browse our products and services or otherwise interact with our Platforms;
6. You accept our cookies on your device;
7. You interact with our Customer Service Team or other representatives, for example, via our emails, telephone calls or events;
8. You interact with us on our Social Media, such as liking our posts, commenting on our posts, private messaging us on our Social Media;
9. You participate in our promotions, competitions, lucky draws, initiatives or any request for additional Personal Data such as customer surveys;
10. We receive references from business partners and third parties, for example, where they referred you to us to enjoy the benefits of a joint promotion or collaboration;
11. You or your authorised representative submits your Personal Data to us for purposes of submitting an intellectual property infringement notice;
12. Your authorized representative submits your Personal Data to us for any purpose reasonably authorized by you, for example if such authorized representative is purchasing our product or service to be delivered to you or as a gift; or
13. When you voluntarily submit your Personal Data to us for any reason.

During the course of your use of our Platforms and our provision of the products and services, you agree that you have provided your consent to the transfer of your personal data from us to the third parties for the purposes set out in this Privacy Policy or any other terms provided by our third parties and/or affiliates. Your credit card details may be collected, processed and stored directly by our third-party payment service providers pursuant to their terms of use and privacy policies.

We may also collect your Personal Data in circumstances where such collection does not require consent under Applicable Laws. Please ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure to do so may result in our inability to provide you with the products and services you have requested.

Marketing

We don′t sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalise our services, content and advertising. If you don′t wish to receive marketing communications from us, simply indicate your preferences in the profile page or by notifying us.

Our Disclosure of Your Information

We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone&primes rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations.

Using Information from this Website

We enable you to share personal information to complete transactions. When users are involved in a transaction, they may have access to each other & primes name, user ID, email address and other contact and postage information. In all cases, you must comply with data protection laws, and give other users a chance to remove themselves from your database and a chance to review what information you have collected about them.

• Fulfillment of the transaction through Website and purposes related to the transaction;
• Using services offered through Website; or
• Other purposes that a user expressly chooses.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Account Protection

Your password is the key to your account. Use unique numbers and letters and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.

We will never ask for your password by phone or e-mail, hence, if you receive such an inquiry, please report the incident to our customer service hotline.

If you access our Website from a shared computer or a computer in an internet cafe, a PC room or a library, certain information about you, such as your user ID, activity or reminders from the Website, may also be visible to other individuals who use the computer after you. To protect your personal information or communication from being disclosed to others, you should log out and close the web browser after using our Website

Accessing, Reviewing, Changing and Retaining Your Personal Information

You can see, review and request to change most of your personal information by signing on to the Website. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly request to update your personal information if it changes or becomes inaccurate. Upon your request to the customer service, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our User Agreement, and take other actions otherwise permitted by law. Otherwise, your personal information will be destroyed by us once we confirm there is no use for it.

If you would like to obtain further information on limiting the processing of your personal information, kindly email us at support@peakliving.today or contact our customer service division.

Consent

By continuing to use our Website, you consent to the processing of your personal data in accordance with the Privacy Policy and Terms & Conditions.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [support@peakliving.today] or contact number 012-626-0821 or by mail using the details provided below: No 75-1, Jalan Radin Bagus, Bandar Baru Sri Petaling, 57000 KL.

Changes to the Privacy Policy

PEAK LIVING reserves the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on our website. You should check this Policy each time you access our website so as to be aware of the most recent applicable version of the Policy.